Alterations Charge
Alterations Charge
This listing is for Collars that are in need of a quick "pick me up" or adjustment. Simply purchase this listing and return your collar to the address below. We will take care of the rest!
If you have only just recently received your collar and are needing a different size, please do not purchase this listing.
Contact us directly for assistance and we will be happy to help!
-Be sure to include exactly what you want done with your collar
- For example: lengthen by one inch, new clasp, etc.
Return Address:
Olive & Pearls 118 Ashwood Rd, Hendersonville, NC 28791
Shipping & Returns
Shipping & Returns
- Collars and Leashes typically ship 2 weeks from order date. Each piece is made to order(unless otherwise stated in the listing).
- Gifts, Jewelry, & Accessories that do not require personalization ship in 1-3 business days.
- Personalized Embroidery items ship in 7-10 business days.
- Because of the personalized nature of our products, we do not accept returns. We do accept exchanges on non-personalized items.
As soon as your order ships, you will receive an email with tracking information.
Care Instructions
Care Instructions
All of our pet accessories are handmade works of art. Please always remove collars and pearls prior to using any topical flea treatments.
For all other products, please refer to the item’s care tag.
You can find additional collar and leash care tips in our Helpful Links Section!
Sizes for Every Dog
Olive & Pearls makes extraordinary jewels for every size dog. We have options for some of the smallest of pups, all the way up to some of the largest!
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Hassle-Free Exchanges
Worried about getting the correct size collar? We are happy to exchange collars for our customers! If you find that your collar is not the perfect fit, we will be happy to exchange it for the one that is!